As part of our increased commitment to French label converters, we are investing in our after-sales service support in France.
Our European Service Director, Sam Adams explains it best: “Mark Andy has enjoyed a major surge in demand for its technology across Europe in the past three years, and this includes the large and strategically important French market. With an extensive portfolio of flexo and digital presses on offer, it is vital that existing and potential customers have confidence in our ability to support them in the businesses.”
After seeing great success once Jean-Louis Percarelo joined the team as a sales agent, we saw the need for more aftermarket service support. We decided to boost our service team in France to further support French converters. Arlindo Cid will be joining Arnaud Valentin. Valentin is responsible for service in France and Benelux and Cid will be responsible for supplying France and Iberia with service and spare parts on both digital and flexo lines.
“The Mark Andy brand has an increasingly strong image in France, but some companies are wary of investing because its presses are manufactured in the USA.” says Percarelo. “With the new continental Europe headquarters in Warsaw that houses a fully equipped showroom and demonstration facility, and similar set-up in the UK that also houses a comprehensive supply of parts, this latest commitment to additional service support completes the circle.”
Mark Andy European Headquarters in Warsaw, Poland
Our European headquarters in Warsaw, Poland, has helped us reach more of the European market. The demonstration facility has hosted some of our most successful events to-date, and the are already planning for The Power of Hybrid Forum in September.
Tom Cavalco, our European Managing Director, shares, “The French market has huge potential for Mark Andy technology because we offer the most comprehensive range of presses to meet today’s changing market conditions. But however good their technology, all manufacturers need a top class after sales service, and the addition of Arlindo to our team is a sign of our commitment to our customers.”
Whether you are located down the street from our headquarters in Chesterfield, Missouri or on the opposite side of the globe, here at Mark Andy we are dedicated to your success throughout the entire lifetime of your technology. We are proud to be a Total Solutions Partner to the industry and we look forward to offering this support to every customer worldwide.